1 - Overview

User Manual for sipXecs 14.04

This user manual covers basic know-how on operating and configuring version 14.04 of the sipXecs phone system. They lay out which options exist and how to use them. The documents are specifically written for version 14.04.

It is intended for the system administrator, rather than a developer. For that reason, it does not cover subjects with the same depth as a developer might need it, but rather concentrates on the important details - the things which are needed to get a system up and running.

For that reason, the manual takes a topical approach rather than systematically explaining every menu option.

Logging In

To log in, navigate to the address of the sipXecs server. You will be greeted by the login page.

The default administrative user name is called “superadmin”.

After logging in, you will see the main screen of sipXecs:

This screen has 5 main menus.
A more detailed look at these follows in later sections of this manual, but here is an overview of what they contain.

Users

In sipXecs, the persons using the phone system are called “users”. In most cases, they are identified by a phone number (but you could also use other names if you are calling from computer to computer for example instead of using “normal” phones).

Users can have settings, just like phones could have. User settings are different from phone settings and include such things as contact information, personal voice mail or music on hold settings etc.

Users can be placed into groups which can help finding a specific user, for example separated by department. This can also help configuring settings for a whole group at a time instead of having to configure user by user.

Below you can see how the main user screen looks like.

Features

In this menu, some special features of the phone system can be configured. This includes a built-in conferencing system, pin codes (called authorization codes here), hunt groups and call parking.

The features available here will be covered in the Advanced section of this documentation.

System

The system menu allows the configuration of the inner working of the sipXecs servers. This is something which normally has to be set up only once, when the system is newly installed, and seldom or never touched again.

The available features are covered in the Advanced System Setup section of this manual.

Diagnostics

Here you have a few options providing an overview of what is currently going on in the system.

You can see currently active calls in the “Call Detail Records” option, and you can see a list of all phones which are currently connected in the “Registrations” option.

Getting Help

Most of the screens of the sipXecs system contain help text which guides you through the possible configuration options. It is shown to the left of the page in blue text. You can see this clearly in the screenshot above.

sipXecs