...
In sipXecs, the persons using the phone system are called “users”. In most cases, they are identified by a phone number (but you could also use other names if you are calling from computer to computer for example instead of using “normal” phones).
Users can have settings, just like phones could have. User settings are different from phone settings and include such things as contact information, personal voice mail or music on hold settings etc.
Users can be placed into groups which can help finding a specific user, for example separated by department. This can also help configuring settings for a whole group at a time instead of having to configure user by user.
Below you can see how the main user screen looks like.
Features
In this menu, some special features of the phone system can be configured. This includes a built-in conferencing system, pin codes (called authorization codes here), hunt groups and call parking.
The features available here will be covered in the Advanced section of this documentation.
System
The system menu allows the configuration of the inner working of the sipXecs servers. This is something which normally has to be set up only once, when the system is newly installed, and seldom or never touched again.
The available features are covered in the Advanced System Setup section of this manual.
Diagnostics
Here you have a few options providing an overview of what is currently going on in the system.
You can see currently active calls in the “Call Detail Records” option, and you can see a list of all phones which are currently connected in the “Registrations” option.
Getting Help
Most of the screens of the sipXecs system contain help text which guides you through the possible configuration options. It is shown to the left of the page in blue text. You can see this clearly in the screenshot above.
Further ReadingBooks:
If you are interested in a comprehensive book on the sipXecs system, the following book is recommended. While it covers an earlier version (4.0), much of the information is still applicable to software releases available today.
Building Enterprise Ready Telephony Systems with sipXecs 4.0 0 (Michael W. Picher, Packt 2008)