General FAQ

Owned by Former user (Deleted)
Last updated: Sept 25, 2014
2 min read

General questions related to SIPFoundry can be found in this FAQ

 

  • How do I report a bug?

Report a bug in sipxecs by logging into JIRA which can be found at the Adlassian JIRA based Issue Tracker on the SIPFoundry.org website.

  • My server's access to the Internet is via a proxy.  Yum seems to be broken and I can't update my server.  Is there a workaround?

In the file /etc/yum.conf add: “proxy=http://server.address:8080” or whatever port your Proxy has opened.

  • How can I tell how much disk space is being used in Voicemail by Extension

While there isn't a tool within sipXecs for showing the size or number of voicemails on the system by extension, there are some Linux commands that will show you how much space is used in each folder in the mail store.  Run from Putty -  du /var/sipxdata/mediaserver/data/mailstore –k |sort –nr |more

This will give you a list of file sizes, largest from top, allowing you to find extensions and directories that need attention.

  • Is there a method to do a Packet Capture on the sipxecs server?

If needing a SIP packet capture you can use the Homer on the system which is now a part of 4.6.   However, sometimes you want more than sip, and you need a tool that can capture more.  The tool tcpdump can capture packets from any interface you select, and display them on the screen or write to a file, or perform many other options. 

From the Command Line - run "yum install tcpdump" 

After installed, run tcpdump -w 0001.pcap -i etho   The command is basically saying run tcpdump -w (write to file) 0001.pcap -i (interface) eth0.

An internet search for tcpdump will find lots of documentation for other tasks you can perform on the system using tcpdump.

  • Is there a method to keep the web interface from timing out  (Contributed by George Niculae)

Alter the WEB-INF/web.xml file within /usr/share/java/sipXconfig/sipxconfig.war.   Source Code looks like this -

<session-config>
<session-timeout>15</session-timeout>
</session-config>

Change to look like this -

<session-config>
<session-timeout>-1</session-timeout>
</session-config>

Restart sipxconfig