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openACD FAQ (Call Center)

 

openACD FAQ (Call Center)

Owned by Former user (Deleted)
Last updated: Mar 28, 2013

 

sipXecs Call Center is based on openACD which is tightly integrated into the sipxecs GUI.  Questions related to openACD can be found in this section.

 

  • How do I log into the Call Center Admin Page

http://domain.name:5050

  • I've heard there will another small scale Call Queue system in the Open Source product to replace ACD - any details

There have been plans announced to eventually introduce the Freeswitch module mod_callcenter in the open source product.  Watch the user list for details once they become available.