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Roles, Services and Processes
Roles
A '''Role''' is a logical collection of sipXecs services. Since some services work closely together, the role abstraction simplifies administration by collecting these related services into groups - rather than having to assign individual services to servers and understand the (constantly changing) relationships between them, the administrator just assigns roles to servers and lets sipXconfig worry about the details.
A sipXecs server can be assigned to provide various PBX related capacities: ACD (Automated Call Distribution), SIP Trunking, Conferencing, Instant Messaging, Management, SIP Router, and Voicemail. The administrator configures these capabilities by assigning roles to defined servers. These capacities are assigned in the System>Server>Server Roles screen. When there are multiple servers in a system, a role might be assigned to a dedicated server to enhance performance. By default, all roles are enabled in a server.
Role Definitions
During initialization, roles are configured by the file sipXconfig/neoconf/src/org/sipfoundry/sipxconfig/service/bundle.beans.xml. Each role is a bundle bean, and all beans are children of an abstract bundle. The "autoEnable" properties controls whether a bundle (role) is enabled or not. Since the abstract bundle has the property "autoEnable" set to true, all roles are enabled by default.
<bean id="abstractBundle" abstract="true"> <property name="autoEnable" value="true" /> <property name="resetAffectLocation" value="false" /> </bean>
The following table relates the Role as seen in the GUI to the bundles names and bean id in the bundle.beans.xml file.
Role Label |
Bundle Name |
Bundle Bean Id |
---|---|---|
ACD |
acd |
acdBundle |
SIP Trunking |
borderController |
borderControllerBundle |
Conferencing |
conference |
conferenceBundle |
Instant Messaging |
im |
imBundle |
Management |
management |
managementBundle |
Primary SIP Router |
primarySipRouter |
primarySipRouterBundle |
Redundant SIP Router |
redundantSipRouter |
redundantSipRouterBundle |
Voicemail |
voicemail |
voicemailBundle |
Bundle Properties
All bundle beans shares the same SipxServiceBundle class implementation. Besides the unique bean id, all bundle beans' constructor-arg value is passed into the SipxServiceBundle class to identify the bundle.
The following table describes some of the properties in a bundle bean:
Property Name |
Description |
Default Value |
---|---|---|
autoEnable |
This property specifies if the role can be enabled automatically during initial installation. A role can be set to autoEnable but not automatically enabled on a location instance, depending on the bundle's onlyPrimary and onlyRemote properties. |
true |
max |
This property limits the maximum number of locations that can be assigned the role in a system. For example, there can be only one (and only one) primarySipRouter location in a system. |
none |
min |
This property sets the lower limit on the number of location that is assigned the role in a system. For example, there must be one (and only one) primarySipRouter location in a system. |
none |
onlyPrimary |
Indicates whether the role can only be assigned to the primary server. |
none |
onlyRemote |
Indicates whether the role can only be assigned to a remote server. |
none |
resetAffectLocation |
If true, the location whose role is being changed is stored in database via hibernate and listeners can take specific actions. Currently only the ACD bundle sets this property to true. The AcdContextImpl will create or delete the ACDServer as required. |
false |
By reading a role's property values, one can note the supported instances of a role in a sipXecs domain. For example, since the min and max properties for the Management role is set to 1, there must exist one and only one Management role in a domain. Likewise, one can infer that the Redundant SIP Router is optional, and no more than two can exist in a domain.
Services
A Role requires one or more services to be configured and running. For example, the Voicemail role requires the "Voicemail and Auto Attendant", "Media Services", and "Voicemail MWI" services to be running. One service might be required by multiple roles. For example, "Media Services" is required by both Conferencing and Voicemail roles.
Once a new role has been assigned, the associated service will be started automatically if not already running. Likewise, if a role has been unassigned, services no longer required will be stopped.
Services can be started, stopped or restarted manually in System>Server>Services screen. In the same screen, each service's configuration screens can be accessed.
Service Definition
Services are defined in the file sipXconfig/neoconf/src/org/sipfoundry/sipxconfig/service/service.beans.xml. Each service is described as a bean and each service bean is a child of the abstract sipxService bean. The abstract service bean sipxService defines properties relevant to all services and its corresponding java class is SipxService. Likewise, each concrete service bean has a corresponding java classe which reflects the bean hierarchy. For example, the sipxSupervisorService bean is derived from the abstract sipxService bean, and the corresponding SipxSupervisorService bean class is derived from the abstract SipxService class.
The SipxService class is pivotal because it ties the service to its setting model and and the Hibernate ORM by extending BeanWitFurthermore, it implements the ServiceLifeCycle interface to allow all SipxService subclasses to customize and control their own life cycle behavior.
The service bean xml also defines the service manager bean (sipxServiceManagerImpl) and the class (SipxServiceManagerImpl) which manages the services and the association to the bundles.
Each service bean has a "bundles" property which is a list of bundles (roles) which depend on the service. For example, the sipxProxyService is required by both primary and secondary SIP Router bundles:
<property name="bundles"> <set> <ref bean="primarySipRouterBundle" /> <ref bean="redundantSipRouterBundle" /> </set> </property>
The service beans xml contains information on the services' associated process name, model files, configurations and dependent bundles. The modeling files contain setting descriptions and these drive the configuration parameters as well as GUI screens for each service. On the System>Server>Services screen, each service have a link to its configuration screen. The configuration screen will allow the users to update any configurable parameters described in the model file.
<bean id="sipxProxyService" class="org.sipfoundry.sipxconfig.service.SipxProxyService" parent="sipxService" scope="prototype"> <property name="processName" value="SIPXProxy" /> <property name="modelName" value="sipxproxy.xml" /> <property name="modelDir" value="sipxproxy" /> <property name="editable" value="true" /> <property name="configurations"> <list> <ref bean="sipxProxyConfiguration" /> <ref bean="peerIdentitiesConfiguration" /> </list> </property> <property name="bundles"> <set> <ref bean="primarySipRouterBundle" /> <ref bean="redundantSipRouterBundle" /> </set> </property> </bean>
Service beans can be described in its own bean xml file. For example, the sipxOpenfireService bean is described in sipxOpenfire-service-models.beans.xml. However, the bean is derived from sipxService, and defines the same properties as the other service beans. More specifically, the property "bundles" is also configured to identify the set of bundles (imBundle) which requires the service.
Service Bean Properties
The table below shows the major set of properties in the service.beans.xml and how each property is used by sipXecs.
Property |
Description |
Value |
---|---|---|
configDir |
The directory where the service configurations are found. |
{sysdir.etc} |
logDir |
The directory where the log files are found. This is defaulted to /log/sipxpbx |
{sysdir.log} |
bundles |
The set of bundles or roles, which depends on this service. The set is a set of bundle bean is (see Role Definitions section above. |
 |
configurations |
The list of configuration files required by this service. The value is a list of references to configuration file beans |
sipxSupervisorConfiguration |
coreContext |
References the core context bean |
coreContext |
modelDir |
The subdirectory directory where the model file reside. |
acd |
modelName |
Model file name |
sipxacd.xml |
processName |
The name of the process associated with the service |
ACDServer |
restartable |
Specifies if the service can be restarted by sipxconfig GUI. Default is true. |
true/false |
editable |
Specifies if the service is editable. Defaults to true but currently not used? |
true/false |
Service Configuration Properties
Each service has related configuration files. The configuration files are described within the _service.beans.xml_ file as configuration file beans and referenced in the service bean definition.
For the configuration files defined within the services bean xml, the files are either XML files or velocity template generated files. Note that velocity templates can generate files of any format, including XML files. The majority of the configuration file beans are derived from the ServiceConfigurationFile bean, which has SipxServiceConfigurationFile as the bean class. SipxServiceConfigurationFile extends TemplateConfigurationFile, thus provides the velocity template capabilities. The remaining configuration file beans' bean classes are derived from the java class XmlFile, which provides the XML document capabilities. Configurations, which are velocity based, will setup its velocity context by overriding setupContext while configurations which are XML based will set up its XML document by overriding getDocument.
All configuration file bean classes are children of AbstractConfigurationFile.
The table below shows the major set of properties in the service.beans.xml which are related to service configuration files.
Property |
Description |
Value |
---|---|---|
restartRequired |
Specifies if configuration file update requires a restart of the service. Value defaulted to true in the AbstractConfigurationFile. This property is used by ServiceConfiguratorImpl when replicating configuration files for determining whether the service will be marked for restart. |
true/false |
template |
The velocity template file of the configuration file. |
freeswitch/freeswitch.xml.vm |
name |
The name of the configuration file |
freeswitch.xml |
directory |
The directory where the configuration file resides. The default is {sysdir.etc} which translate to /etc/sipxpbx |
{sysdir.etc}/freeswitch/conf |
Roles and Services Associations
The table below shows the associated services for each role. For the "Required Service" column, services which are required by only one role is shown in bold. Services required by more than one role (shared) are in italic, except for services shared between the Primary and Secondary SIP Routers, which are in normal font.
The labels in the "Role" and "Required Service" columns are as seen on the System>Servers>Services GUI screen and configured in the sipXconfig-web.properties file. The Bean Id column is the SipxService bean which is defined in the service.bean.xml file. The "Process Name" column is from the "processName" property of each SipxService definition. The last column "Process/Class" shows either the Linux executable (in lower case), the java class to be loaded (fully qualified java class name), or a ruby mainline entry point.
Role |
Required Service |
Bean Id / class |
Process Name |
Process / Class |
---|---|---|---|---|
Primary SIP Router |
Shared Appearance Agent |
SipxSaaService |
SharedAppearanceAgent |
sipxsaa |
 |
Park |
SipxParkService |
ParkServer |
sipxpark |
 |
Paging |
SipxPageService |
PageServer |
ort.sipfoundry.sipxpage.SipXpage |
 |
Media Relay |
SipxRelayService |
SipXrelay |
org.sipfoundry.sipxrelay.SymmitronServer |
 |
SIP Registrar |
SipxRegistrarService |
SIPRegistrar |
sipregistrar |
 |
SIP Proxy |
SipxProxyService |
SIPXProxy |
sipXproxy |
 |
Presence |
SipxRlsService |
ResourceListServer |
sipxrls |
 |
Call Control |
SipxRestService |
SipXrest |
org.sipfoundry.sipxrest.RestServer |
Redundant SIP Router |
Media Relay |
SipxRelayService |
SipXrelay |
org.sipfoundry.sipxrelay.SymmitronServer |
 |
SIP Registrar |
SipxRegistrarService |
SIPRegistrar |
sipregistrar |
 |
SIP Proxy |
SipxProxyService |
SIPXProxy |
sipXproxy |
 |
CDR HA Tunnel |
SipxCallResolverAgentService |
CallResolver-Agent |
stunnel |
Management |
CDR |
SipxCallResolverService |
CallResolver |
sipxcallresolver-2.0.0/lib/main.rb |
 |
Statistics |
SipxMrtgService |
sipXmrtg |
/usr/bin/mrtg |
 |
Configuration |
SipxConfigService |
ConfigServer |
org.mortbay.jetty.Server /home/carson/scs3/INSTALL/etc/sipxpbx/sipxconfig-jetty.xml |
 |
Phone Provisioning |
SipxProvisionService |
sipXprovision |
org.sipfoundry.sipxprovision.SipXprovision |
 |
Call Control |
SipxRestService |
SipXrest |
org.sipfoundry.sipxrest.RestServer |
SIP |
SIP Trunking |
SipxBridgeService |
SipXbridge |
org.sipfoundry.sipxbridge.Gateway |
ACD |
ACD |
SipxAcdService |
ACDServer |
sipxacd |
 |
ACD Agent Status |
SipxPresenceService |
PresenceServer |
sipxpresence |
 |
ACD Statistics |
SipxConfigAgentService |
ConfigAgent |
/usr/bin/ruby sipxconfig-agent |
Call Center |
Call Center |
SipxOpenAcdService |
OpenACDServer |
/opt/OpenACD/bin/openacd |
Conferencing |
Conference Recording |
SipxRecordingService |
sipXrecording |
org.sipfoundry.sipxrecording.SipXrecording |
 |
Media Services |
SipxFreeswitchService |
FreeSWITCH |
/usr/local/freeswitch/bin/freeswitch |
Voicemail |
Voicemail MWI |
SipxStatusService |
SIPStatus |
sipstatus |
 |
Voicemail and AutoAttendant |
SipxIvrService |
sipXivr |
org.sipfoundry.sipxivr.SipXivr |
 |
Media Services |
SipxFreeswitchService |
FreeSWITCH |
/usr/local/freeswitch/bin/freeswitch |
Instant Message |
Instant Messaging |
SipxOpenfireService |
SipXopenfire |
/opt/openfire/bin/openfire |
Process
Each service bean definition contains a processName property which defines the name of the process associated with the service. When a service is to be started, stopped or restarted, SipxProcessContextImpl class retrieves the process name from the SipxService instance so that the correct process can be managed on the host. At the same time, SipxProcessContextImpl will ask AuditLogContextImpl to write an audit log into sipxconfig.log using the processName. Similarly, ConfigVersionManagerImpl uses the processName to uniquely identifies the process when setting the config version of the process.
All process description xml files are installed in sipxecs/process.d/. There are total of 23, one for each service, except for the sipxAlarmService which shares the sipxsupervisor process. The name element of each file corresponds to the processName in the service.bean.xml. This is how a SipxService is correlated with its process.
For example, the xml snippet below is from the file share/sipxecs/process.d/freeswitch-process.xml. The name element "FreeSWITCH" correlates with the property value "FreeSWITCH" for the sipxFreeswitchService bean in service.beans.xml file.
<?xml version='1.0' encoding='iso-8859-1' standalone='yes'?> <sipXecs-process xmlns='http://www.sipfoundry.org/sipX/schema/xml/sipXecs-process-01-00'> <name>FreeSWITCH</name> <version>4.3.0</version> <commands> <configtest> <execute>/home/carson/scs3/INSTALL/bin/freeswitch.sh</execute> <parameter>--configtest</parameter> </configtest> <start> <execute>/home/carson/scs3/INSTALL/bin/freeswitch.sh</execute> </start> <stop> <execute>/home/carson/scs3/INSTALL/bin/freeswitch.sh</execute> <parameter>--stop</parameter> </stop> </commands>
ConfigureBundlesPanel
This class handles the role assignment validation when updating the role assignment. This will start a chain of invocations which will:
- validate the new bundle assignment against bundle properties - see SipxServiceManagerImpl.setBundlesForLocation() where filter() validates the onlyPrimary and onlyRemote properties and verifyBundleCardinality() verifies the max/min properties against the cluster - see SipxServiceManagerImpl.setBundlesForLocation()'s filter() and verifyBundleCardinality().
- prepare the services for restart/stoppage by calling the LifeCycle methods. For service to be started, the onInit() is called, for services to be stopped, the onDestroy() will be called. - see Location.resetBundles()
- stopping services no longer required -see SipxProcessContextImpl.manageServices()
- replicate service configuration files - see serviceConfigurator.enforceRole()
Log Files
As mentioned previously, the service definition in the service.bean.xml file contains the processName property. This property is outputted to the sipxconfig.log file to trace service process activations. For example, if you assign the Voicemail role on a server, you will see an auditlog similar to below:
auditlog:"Replicated freeswitch.xml to bcmsl2072.ca.nortel.com" auditlog:"Started FreeSWITCH on bcmsl2072.ca.nortel.com" auditlog:"Started SIPStatus on bcmsl2072.ca.nortel.com" auditlog:"Started sipXivr on bcmsl2072.ca.nortel.com"
where sipXivr, SIPStatus, and FreeSWITCH are all process names of SipxService defined the service.beans.xml file to be a required service for the Voicemail role.
Display String Properties
Bundles and services are show in the GUI with names that do not match the source code (e.g. java classes and xml files). These GUI names are show in the System>Server>Server Roles and System>Server>Services sipXconfig screens. The GUI names are set in the sipXconfig web applicaton properties file sipXconfig-web.properties and can help to correlate with the bundle and services defined in bundle.beans.xml and service.beans.xml. The relevant bundle and service GUI label are shown below:
bundle.management=Management bundle.primarySipRouter=Primary SIP Router bundle.redundantSipRouter=Redundant SIP Router bundle.voicemail=Voicemail bundle.conference=Conferencing bundle.borderController=SIP Trunking bundle.acd=ACD bundle.im=Instant Messaging label.sipxAcdService=ACD label.sipxBridgeService=SIP Trunking label.sipxCallResolverService=CDR label.sipxCallResolverAgentService=CDR HA Tunnel label.sipxConfigService=Configuration label.sipxConfigAgentService=ACD Statistics label.sipxFreeswitchService=Media Services label.sipxImbotService=MyBuddy label.sipxIvrService=Voicemail and Auto Attendant label.sipxMrtgService=Statistics label.sipxParkService=Park label.sipxPageService=Paging label.sipxPresenceService=ACD Agent Status label.sipxProxyService=SIP Proxy label.sipxRecordingService=Conference Recording label.sipxRelayService=Media Relay label.sipxRegistrarService=SIP Registrar label.sipxRlsService=Presence label.sipxSaaService=Shared Appearance Agent label.sipxStatusService=Voicemail MWI label.sipxSupervisorService=Supervisor label.sipxOpenfireService=Instant Messaging label.sipxRestService=Call Control label.sipxProvisionService=Phone Provisioning