Introduction
At the heart of the sipXecs/openUC system is a pure SIP Proxy environment. This causes a lot of phone vendors to have issues with sipXecs due to imcomplete or missing SIP stack functionality. Therefore it is imperative that phones are put through a stringent series of tests to verify that they are compatible with sipXecs/openUC.
Purpose of This Page
The purpose of this page is to provide a template for a vendor to copy to their personal wiki space for modification. Once the vendor has performed certification tests then a post to the sipXecs user mailing list with a link to the page in the vendor's personal space should be posted.
Testing Caveats
These tests are intended to be performed with an Audiocodes Gateway and a certified ITSP, such as voip.ms
At least 3 phones (of the type being certified), referred to as phone A, phone B, and phone C, and one Polycom SoundPoint IP 450/550/560/650/670, referred to as phone D
Full certification be eZuce requires a provisioning plugin. This can be written by the vendor by following the procedures in the Managed Phones Plugin section.
Verified Status
All items in this table must pass if the device is to be considered as Verified status
| Test # | Item to Test | Expected Result | Actual Result | Pass | Fail | Capture of Valid Result | Notes | |
|---|---|---|---|---|---|---|---|---|
| Basic Functionality | ||||||||
| 1a | Register phone to SIP domain using SRV record, UDP transport | Phones should successfully register, load balancing should occur on sipXecs/openUC system | ||||||
| 1b | Register phone to SIP domain using SRV record, TCP transport | Phones should successfully register, load balancing should occur on sipXecs/openUC system | ||||||
| 2 | Phone should support codecs G.711a/u and G.729 | Calls made and received with G.711a/u and G.729 should complete successfully | ||||||
| 3 | Phone has capability to subscribe to message waiting indicator service | Phone should properly subscribe to message waiting indicator service and a message waiting indicator lamp should light and extinguish when messsage are left and erased (see step 7 below) | ||||||
| Internal Only Scenarios | ||||||||
| 4 | Place outbound call from phone A to phone B (internal) | Call should be answered on phone, verify audio is present on both phones. The call should complete successfully. | ||||||
| 5 | Place outbound call from phone A to phone B (internal). Place call on hold for 10 seconds. Retrieve call from hold. | Call should be answered on phone, verify audio is present on both phones, placed on hold for 10 seconds, and retrieved from hold. Verify audio is present on both phones. The call should complete successfully. | ||||||
| 6 | Place outbound call from phone A to phone B (internal). Perform blind transfer to phone C. Answer call on phone C | Call should be answered on phone. Transfer should complete successfully, verify audio is present on both phones. The call should complete successfully. | ||||||
| 7 | Place outbound call from phone A to phone B (internal). Perform attended transfer to phone C. Answer call on phone C, then complete transfer.. | Call should be answered on phone. Transfer should complete successfully, verify audio is present during all phases of the call. The call should complete successfully. | ||||||
| 8 | Place outbound call from phone A to phone B (internal) but do not answer the call. The call should be answered by the voicemail system. Leave a voicemail, then hang up. | The message waiting indicator (MWI) notification lamp should illuminate on the receiving phone | ||||||
| 9a | Place outbound call from phone B to the voicemail pilot number (default extension 101). Log into voicemail. | Call should be answered by voicemail system. Verify DTMF (keypresses) are functioning properly by logging into voicemail system. The call and DTMF keypresses should complete successfully. DO NOT TERMINATE THE CALL | ||||||
| 9b | Check voicemail messages, delete new voicemail message | Message waiting indicator (MWI) notification lamp should be extinguished. DO NOT TERMINATE THE CALL | ||||||
| 9c | Record a new personal greeting. This is to ensure that audio is being received by the voicemail system | Personal greeting should be recorded. The call should complete successfully. | ||||||
| 10 | Place outbound call from phone A to auto attendant (default extension 100). Dial the extension for phone B to initiate a transfer. | Call should be answered by the auto attendant system. Verify DTMF (keypresses) are functioning properly by entering an extension. The call should then be transferred to phone B. Answer the call on phone B. The call and DTMF keypresses should complete successfully. | ||||||
| 11a | Add Phones A, B, and C as speed dials with presence monitoring to phone D. | Phone D should reboot with 3 BLF entries monitoring phones A, B, and C | ||||||
| 11b | Place outbound call from phone A to phone B (internal) | The presence indicator for phone A should be solid red (indicating on the phone). The presence indicator for phone B should be blinking green (indicating ringing) | ||||||
| 11c | On phone D, press the blinking green presence indicator for phone B to intercept the call with directed call pickup | Phones A and D should now be on a call. Phone D should indicate a solid red presence indication for phone A. DO NOT TERMINATE THE CALL | ||||||
| 11d | On phone D initiate a conference with phone B (with phone A still communicating with phone D). | 3-way conference should be established with phones A, B, and D. Phone D should indicate a solid red presence indication for phones A and B. | ||||||
| 11e | Terminate the conference call | Phone D should not have any presence indicators for any phones lit up at this point. The call should complete successfully. | ||||||