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Default Admin User name and Password

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Check that TFTP or FTP is serving the configuration files to machines other than localhost

Panel

tftp hostname -c get syncinfocfg.xml

If you're using FTP

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No Format
wget ftp://plcmspip:PlcmSpIp@
hostname
PlcmSpIp@hostname/
syncinfo
cfg.xml

If this fails, check /etc/xinit.conf and /etc/xinit.d/* files for proper access.

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  • New phones or phones that have been factory reset will have to be restarted manually until they recieve there first valid configuration
  • Be careful when changing settings involving registration because you could remove your ability to restart it from sipXconfig web UI.
    TIPTo restart phone w/o unplugging power cord press the following keys (may be model specific):

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    Simultaneous Button Press: Vol-, Vol+, Messages, Mute

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There is a lot of things that could cause this. Here's thread in the users mailing list that goes thru each one.
http://thread.gmane.org/gmane.comp.telephony.pbx.sipfoundry.general/34884

 

Displaying What's on the Phones Screen - Remotely

Polycom trick with Version 3.3.x and above that I thought might be of value to all of you.

Polycom Screen Capture – v3.3.x and above

                <up up.screenCapture.enabled="1" />  add to configuration file in provisioning

                Enable screen capture in Polycom Phone via menu

                On browser – enter http://<IP address>/CaptureScreen