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...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
    <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.4.mname="blndxfer1"
        efk.efklist.4.label="Blind Transfer"
        efk.efklist.4.status="1"
        efk.efklist.4.action.string="$P1N4$$Trefer$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
      />
   </efk>
   <softkey
     softkey.5.label="BlindXfer"
     softkey.5.action="!blndxfer1"
     softkey.5.enable="1"
     softkey.5.precede="1"
     softkey.5.use.idle="0"
     softkey.5.use.active="1"
     softkey.5.use.alerting=""
     softkey.5.use.dialtone=""
     softkey.5.use.proceeding=""
     softkey.5.use.setup=""
     softkey.5.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
    <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.1.mname="intercom1"
        efk.efklist.1.label="Intercom"
        efk.efklist.1.status="1"
        efk.efklist.1.action.string="*76$P1N4$$Tinvite$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
      />
   </efk>
   <softkey
     softkey.3.label="Intercom"
     softkey.3.action="!intercom1"
     softkey.3.enable="1"
     softkey.3.precede="0"
     softkey.3.use.idle="1"
     softkey.3.use.active="1"
     softkey.3.use.alerting="1"
     softkey.3.use.dialtone="1"
     softkey.3.use.proceeding=""
     softkey.3.use.setup=""
     softkey.3.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

   <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.3.mname="grppage1"
        efk.efklist.3.label="Group Page"
        efk.efklist.3.status="1"
        efk.efklist.3.action.string="*77$P3N2$$Tinvite$"
      />
      <efkprompt
        efk.efkprompt.3.status="1"
        efk.efkprompt.3.label="Page Group: "
        efk.efkprompt.3.userfeedback="visible"
        efk.efkprompt.3.type="numeric"
      />
   </efk>
   <softkey
     softkey.4.label="Grp Page"
     softkey.4.action="!grppage1"
     softkey.4.enable="1"
     softkey.4.precede="0"
     softkey.4.use.idle="1"
     softkey.4.use.active="1"
     softkey.4.use.alerting="1"
     softkey.4.use.dialtone="1"
     softkey.4.use.proceeding=""
     softkey.4.use.setup=""
     softkey.4.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

   <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.2.mname="xfervm1"
        efk.efklist.2.label="Transfer To Voicemail"
        efk.efklist.2.status="1"
        efk.efklist.2.action.string="8$P2N4$$Trefer$"
      />
      <efkprompt
        efk.efkprompt.2.status="1"
        efk.efkprompt.2.label="Mail Box: "
        efk.efkprompt.2.userfeedback="visible"
        efk.efkprompt.2.type="numeric"
      />
   </efk>
   <softkey
     softkey.1.label="Xfer2VM"
     softkey.1.action="!xfervm1"
     softkey.1.enable="1"
     softkey.1.precede="0"
     softkey.1.use.idle="0"
     softkey.1.use.active="1"
     softkey.1.use.alerting=""
     softkey.1.use.dialtone=""
     softkey.1.use.proceeding=""
     softkey.1.use.setup=""
     softkey.1.use.hold=""
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
    <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.1.mname="intercom1"
        efk.efklist.1.label="Intercom"
        efk.efklist.1.status="1"
        efk.efklist.1.action.string="*76$P1N4$$Tinvite$"
        efk.efklist.2.mname="xfervm1"
        efk.efklist.2.label="Transfer To Voicemail"
        efk.efklist.2.status="1"
        efk.efklist.2.action.string="8$P2N4$$Trefer$"
        efk.efklist.3.mname="grppage1"
        efk.efklist.3.label="Group Page"
        efk.efklist.3.status="1"
        efk.efklist.3.action.string="*77$P3N2$$Tinvite$"
        efk.efklist.4.mname="blndxfer1"
        efk.efklist.4.label="Blind Transfer"
        efk.efklist.4.status="1"
        efk.efklist.4.action.string="$P1N4$$Trefer$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
        efk.efkprompt.2.status="1"
        efk.efkprompt.2.label="Mail Box: "
        efk.efkprompt.2.userfeedback="visible"
        efk.efkprompt.2.type="numeric"
        efk.efkprompt.3.status="1"
        efk.efkprompt.3.label="Page Group: "
        efk.efkprompt.3.userfeedback="visible"
        efk.efkprompt.3.type="numeric"
      />
   </efk>
   <softkey
     softkey.1.label="Xfer2VM"
     softkey.1.action="!xfervm1"
     softkey.1.enable="1"
     softkey.1.precede="0"
     softkey.1.use.idle="0"
     softkey.1.use.active="1"
     softkey.1.use.alerting=""
     softkey.1.use.dialtone=""
     softkey.1.use.proceeding=""
     softkey.1.use.setup=""
     softkey.1.use.hold=""
     softkey.3.label="Intercom"
     softkey.3.action="!intercom1"
     softkey.3.enable="1"
     softkey.3.precede="0"
     softkey.3.use.idle="1"
     softkey.3.use.active="1"
     softkey.3.use.alerting="1"
     softkey.3.use.dialtone="1"
     softkey.3.use.proceeding=""
     softkey.3.use.setup=""
     softkey.3.use.hold="1"
     softkey.4.label="Grp Page"
     softkey.4.action="!grppage1"
     softkey.4.enable="1"
     softkey.4.precede="0"
     softkey.4.use.idle="1"
     softkey.4.use.active="1"
     softkey.4.use.alerting="1"
     softkey.4.use.dialtone="1"
     softkey.4.use.proceeding=""
     softkey.4.use.setup=""
     softkey.4.use.hold="1"
     softkey.5.label="BlindXfer"
     softkey.5.action="!blndxfer1"
     softkey.5.enable="1"
     softkey.5.precede="1"
     softkey.5.use.idle="0"
     softkey.5.use.active="1"
     softkey.5.use.alerting=""
     softkey.5.use.dialtone=""
     softkey.5.use.proceeding=""
     softkey.5.use.setup=""
     softkey.5.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<!-- SIP Application Configuration File -->
<!-- $RCSfile: sip.cfg,v $  $Revision: 1.483.2.30 $ -->
<sip>
   <resource>
    <finder
        res.finder.sizeLimit="300"
        res.finder.minFree="600"
    />
    <quotas
        res.quotas.1.name="tone"
        res.quotas.1.value="1000"
        res.quotas.2.name="bitmap"
        res.quotas.2.value="10"
        res.quotas.3.name="font"
        res.quotas.3.value="10"
        res.quotas.4.name="xmlui"
        res.quotas.4.value="10"
        res.quotas.5.name="background"
        res.quotas.5.value="600"
    />
   </resource>
   <sampled_audio saf.1=""
    saf.2="BreakBeat.wav"
    saf.3="CTU.wav"
    saf.4="OldRing.wav"
    saf.5="Fantasy.wav"
    saf.6="PrettyBells.wav"
    saf.7="Retro.wav"
    saf.8="Jazzy.wav"
    saf.9="Perky.wav"
    saf.10=""
    saf.11=""
    saf.12=""
    saf.13=""
    saf.14=""
    saf.15=""
    saf.16=""
    saf.17=""
    saf.18=""
    saf.19=""
    saf.20=""
    saf.21=""
    saf.22=""
    saf.23=""
    saf.24=""
   />
   <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.1.mname="park1"
        efk.efklist.1.label="Park 1"
        efk.efklist.1.status="1"
        efk.efklist.1.action.string="1$Trefer$"
        efk.efklist.2.mname="park2"
        efk.efklist.2.label="Park 2"
        efk.efklist.2.status="1"
        efk.efklist.2.action.string="2$Trefer$"
		efk.efklist.3.mname="park3"
        efk.efklist.3.label="Park 3"
        efk.efklist.3.status="1"
        efk.efklist.3.action.string="3$Trefer$"
		efk.efklist.4.mname="pickup1"
        efk.efklist.4.label="Park 1"
        efk.efklist.4.status="1"
        efk.efklist.4.action.string="*41$Tinvite$"
		efk.efklist.5.mname="pickup2"
        efk.efklist.5.label="Park 2"
        efk.efklist.5.status="1"
        efk.efklist.5.action.string="*42$Tinvite$"
		efk.efklist.6.mname="pickup3"
        efk.efklist.6.label="Park 3"
        efk.efklist.6.status="1"
        efk.efklist.6.action.string="*43$Tinvite$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
        efk.efkprompt.2.status="1"
        efk.efkprompt.2.label="Mail Box: "
        efk.efkprompt.2.userfeedback="visible"
        efk.efkprompt.2.type="numeric"
        efk.efkprompt.3.status="1"
        efk.efkprompt.3.label="Page Group: "
        efk.efkprompt.3.userfeedback="visible"
        efk.efkprompt.3.type="numeric"
      />
   </efk>
   <softkey
     softkey.1.label="Park 1"
     softkey.1.action="!park1"
     softkey.1.enable="1"
     softkey.1.precede="0"
     softkey.1.use.idle="0"
     softkey.1.use.active="1"
     softkey.1.use.alerting=""
     softkey.1.use.dialtone=""
     softkey.1.use.proceeding=""
     softkey.1.use.setup=""
     softkey.1.use.hold=""
     softkey.2.label="Park 2"
     softkey.2.action="!park2"
     softkey.2.enable="1"
     softkey.2.precede="0"
     softkey.2.use.idle="0"
     softkey.2.use.active="1"
     softkey.2.use.alerting=""
     softkey.2.use.dialtone=""
     softkey.2.use.proceeding=""
     softkey.2.use.setup=""
     softkey.2.use.hold="0"
	 softkey.3.label="Park 3"
     softkey.3.action="!park3"
     softkey.3.enable="1"
     softkey.3.precede="0"
     softkey.3.use.idle="0"
     softkey.3.use.active="1"
     softkey.3.use.alerting=""
     softkey.3.use.dialtone=""
     softkey.3.use.proceeding=""
     softkey.3.use.setup=""
     softkey.3.use.hold="0"
     softkey.4.label="Park 1"
     softkey.4.action="!pickup1"
     softkey.4.enable="1"
     softkey.4.precede="0"
     softkey.4.use.idle="1"
     softkey.4.use.active="0"
     softkey.4.use.alerting=""
     softkey.4.use.dialtone=""
     softkey.4.use.proceeding=""
     softkey.4.use.setup=""
     softkey.4.use.hold="0"	 
	 softkey.5.label="Park 2"
     softkey.5.action="!pickup2"
     softkey.5.enable="1"
     softkey.5.precede="0"
     softkey.5.use.idle="1"
     softkey.5.use.active="0"
     softkey.5.use.alerting=""
     softkey.5.use.dialtone=""
     softkey.5.use.proceeding=""
     softkey.5.use.setup=""
     softkey.5.use.hold="0"	 
	 softkey.6.label="Park 3"
     softkey.6.action="!pickup3"
     softkey.6.enable="1"
     softkey.6.precede="0"
     softkey.6.use.idle="1"
     softkey.6.use.active="0"
     softkey.6.use.alerting=""
     softkey.6.use.dialtone=""
     softkey.6.use.proceeding=""
     softkey.6.use.setup=""
     softkey.6.use.hold="0"
     softkey.feature.newcall="1"
     softkey.feature.endcall="0"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />
</sip>

...

For demonstration purposes here are five sample ringtones you can use:
CTU.wav
OldRing.wav
Rooster.wav
Rhodes.wav
Fantasy.wav

Under Devices -> Device Files upload them as Unmanaged (T)FTP Files. You will now need to modify /etc/sipxpbx/polycom/polycom_sip.cfg and find then change the following line:

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

<sampled_audio
    saf.1=""
    saf.2=""
    saf.3=""
    saf.4=""
    saf.5=""
    saf.6=""
    saf.7=""
    saf.8=""
    saf.9=""
    saf.10=""
    saf.11=""
    saf.12=""
    saf.13=""
    saf.14=""
    saf.15=""
    saf.16=""
    saf.17=""
    saf.18=""
    saf.19=""
    saf.20=""
    saf.21=""
    saf.22=""
    saf.23=""
    saf.24=""
/>

to

...

title/etc/sipxpbx/polycom/polycom_sip.cfg

...

 

Version 4.6 using Polycom firmware 4.x and above

The template for newer phones within sipxecs 4.6 has a tab under the phone configuration, or phone group configuration for adding a customer Polycom file.   At that tab, enter the name of a custom Polycom file that contains your customer ringtones.  

Create the customer configuration file and use the following format within that file for your ring tones -

<sampled_audio saf.1="ctu_16.wav" saf.2="OldRing.wav" saf.3="Rooster.wav" saf.4="Rhodes.wav" saf.5="Fantasy.wav" saf.6="" saf.7="" saf.8="" saf.9="" saf.10="" saf.11="" saf.12="" saf.13="" saf.14="" saf.15="" saf.16="" saf.17="" saf.18="" saf.19="" saf.20="" saf.21="" saf.22="" saf.23="" saf.24="" />

Upload the customer file and your ring tones to the /var/sipxdata/configserver/phone/profile/tftproot/

Upload your custom ring tones to the same directory

 

Version 4.4 and prior versions and 4.6 using Polycom firmware versions below 4.x

Under Devices -> Device Files upload them as Unmanaged (T)FTP Files. You will now need to modify /etc/sipxpbx/polycom/polycom_sip.cfg and find then change the following line:

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
<sampled_audio
    saf.1=""
    saf.2="CTU.wav"
    saf.3="Rhodes.wav"
    saf.4="Rooster.wav"
    saf.5="OldRing.wav"
    saf.6="Fantasy.wav"
    saf.7=""
    saf.8=""
    saf.9=""
    saf.10=""
    saf.11=""
    saf.12=""
    saf.13=""
    saf.14=""
    saf.15=""
    saf.16=""
    saf.17=""
    saf.18=""
    saf.19=""
    saf.20=""
    saf.21=""
    saf.22=""
    saf.23=""
    saf.24=""
/>
Note

Note that saf.1 is left blank. This slot is actually used by the default sound file SoundPointIPWelcome.wav so if a sound file is defined in this slot it will not appear on the phone.

...

to
 Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
<sampled_audio
    saf.1=""
    saf.2="CTU.wav"
    saf.3="Rhodes.wav"
    saf.4="Rooster.wav"
    saf.5="OldRing.wav"
    saf.6="Fantasy.wav"
    saf.7=""
    saf.8=""
    saf.9=""
    saf.10=""
    saf.11=""
    saf.12=""
    saf.13=""
    saf.14=""
    saf.15=""
    saf.16=""
    saf.17=""
    saf.18=""
    saf.19=""
    saf.20=""
    saf.21=""
    saf.22=""
    saf.23=""
    saf.24=""
/>

 Note
Note that saf.1 is left blank. This slot is actually used by the default sound file SoundPointIPWelcome.wav so if a sound file is defined in this slot it will not appear on the phone.
To enable the ringtones, send profiles and restart phones.
Change User and Admin Passwords for Polycom Phones
This will allow you to change the web and telephone keypad passwords for admin (default is 456) and User (default is 123) on the Polycom phones. Tested with Polycom firmware version 4.0.4 and sipXecs version 4.6 Update 8.
  • Log into server command line interface.
  • With your favorite text editor, create /var/sipxdata/configserver/phone/profile/tftproot/passwords.cfg
  • The file should look like the following:
 
 Code Block
title/var/sipxdata/configserver/phone/profile/tftproot/passwords.cfg
<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<device device.set="1"/>
  <auth device.auth.localAdminPassword.set="1" device.auth.localAdminPassword="your_user_pwd"/>
  <auth device.auth.localUserPassword.set="1" device.auth.localUserPassword="your_user_pwd"/>

 
  • Save your file.
  • In the sipXecs web interface, you can apply this to phones individually or to groups in the Custom Configuration field. If that field is blank, input just the filename you created above (not the entire path); if you already have other custom config files, you can append this to the list.
  • Save, send profiles and restart phones.