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4.6 FAQ Questions

  • What is the current Polycom Firmware supported in sipXecs?

New features in 4.6 allow sipxecs to manage Polycom phones with three different Firmware versions.   For newer phones, including the VVX500 and VVX600, firmware version 4.1.3 split is the lastest as of this writing.  It includes support for the new cameras.    Legacy phones are supported with firmware version 3.1.3, while the rest of the phones such as the SPIP335, 450, 650, 670 are supported with 4.0.3F or earlier releases.

  • How do I reset/clear all sipx configurations and start from Scratch

From the Linux command line,  run "/etc/init.d/sipxconfig db drop", "mongodb-repair --obliterate" and then "sipxecs-setup --reset-all" 

  • What is the Arbiter?

The Arbiter is a feature of Mongodb.  In the event that your master server is lost, Mongodb will vote for a new master server.  If there is only one server, or an even amount of servers left, then the Arbiter functions as a tie-breaker so one server can take over as the master database for the system.  A detailed description can be found here