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The Device files interface for Polycom firmwares has not changed visually, except for adding a new Version field - a combo with "3.1.X", "3.2.X" and "4.0.X" values. An admin should choose the correct version of the firmware installed. By doing that the admin will ensure the firmware will be unpacked in the correct folder.
Phones and versions are connected through the phone's Firmware version field. A phone that has "3.2.X" version will look for the SIP application in the tftproot/polycom/3.2.X folder - the [MAC].cfg file is configured to accommodate this. Configuration files are kept in the tftproot folder just like before 4.6.
Admins can deploy multiple (major) firmware versions. You can have a 3.1.X, a 3.2.X and a 4.0.X firmware deployed for the situation in which there are multiple phones with different firmware versions.
Installing bootrom
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| Note |
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| It is important to note that you need to change "Firmware version update" and not the field "Firmware version" since the latter is not saved in the group settings and it is used to present correct settings based on the selected phone model. (For instance different models might have different set of codecs. |
In the scenario where you already have a group with phones that have different firmwares, create different groups for all the versions and then use the above procedure to update the phones firmware versions. You may delete the groups after doing that.
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