Detailed Information
| Child pages (Children Display) |
|---|
Polycom IP Phones
sipXecs supports the full lineup of Polycom's SIP phones. Polycom's standards-based desktop IP telephones provide many features, excellent sound quality, and offer hands-free full-duplex speakerphone technology.
...
Certification Status
The Polycom SoundPoint IP, SoundStation IP, and VVX model lines are all certified with sipXecs.
Currently Certified Models
| Section | ||||
|---|---|---|---|---|
|
...
| Note |
|---|
The following models have been discontinued by Polycom. It is not recommended to use them for new installations. |
...
| Section | |||||||
|---|---|---|---|---|---|---|---|
|
Known Issues / Configuration Notes
HP ProCurve 2610 series switched have an LLDP bug which prevents Polycom phones from getting proper VLAN information in ProCurve firmware version 11.55 through 11.69. 11.54 and 11.70 do not have this issue.
http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html
...
Recommended Firmware/BootROM
| sipXecs Version | Recommended Firmware/BootROM |
|---|---|
| 4.6.x | Firmware 3.2.6 (split recommended), |
...
| BootROM 4.3.1 |
...
| 4. |
...
| 4.x |
...
...
...
| BootROM 4.3.1 |
...
| 4 |
...
| . |
...
| 2.x |
...
...
| 4b (split recommended), BootROM 4.3.1 | |
| 4.0.x | Firmware 3.1.3RevC |
| Note |
|---|
| Firmware 3.3. |
...
| x and 4.0. |
...
| x is available but |
...
| due to |
...
| configuration file format |
...
| changes these firmwares are not supported yet. |
Mfg | Model | Recommended | Tested | |
|---|---|---|---|---|
Polycom | Soundpoint IP 670 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 | |
Polycom | Soundpoint IP 650 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 1, 2, 3, 4 | |
Polycom | Soundpoint IP 560 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 | 1, 2, 3, 4 |
Polycom | Soundpoint IP 550 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 | 1, 2, 3, 4 |
Polycom | Soundpoint IP 450 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 1, 2, 3, 4 | |
Polycom | Soundpoint IP 335 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 1, 2, 3, 4 | |
Polycom | Soundpoint IP 331/321 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 1, 2, 3, 4 | |
Polycom | Soundstation IP 5000, 6000, 7000, vvx1500 | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 1, 2, 3, 4 | |
Polycom | VVX™ 1500, VVX 1500 C, and VVX 1500 D | 3.2.6/4.3.1 | 4.24.x 0 and 4.46.0 | |
Polycom | ||||
|
|
|
|
|
As of July 1, 2010, any products that are at manufaturer end-of-life will be noted and no longer updated.
1.) SLA is not functional on firmware 3.1.3RevC.
2.) Consultative transfers to any FS based media service currently fails. See tracker XX-8640 for updates.
3.) Storing contacts locally on the phone is not supported. Please use sipxconfig UI for this (speeddial).
4.) Buddies and IM from the phone (SIMPLE) is not supported. Please use sipXopenfire (instant messaging available in 4.2.x) if this functionality is desired.
5.) SLA is supported, but any latency between the phone and sipXproxy results in a single ring before being sent to voicemail leaving the callee unable to pickup the call. Please see XTRN-1046 for updates.
Polycom Phone Configuration
...
Soundpoint IP 601 | 3.1.8/4.1.4 | 4.4.0 and 4.6.0 | |
| Polycom | Soundpoint IP 600 | 3.1.8/3.2.3 | 4.4.0 and 4.6.0 |
| Poylcom | Soundpoint IP 501 | 3.1.8/4.1.4 | 4.4.0 and 4.6.0 |
| Polycom | Soundpoint IP 430 | 3.2.6/4.2.3 | 4.4.0 and 4.6.0 |
| Polycom | Soundpoint IP 320/330 | 3.2.6/4.3.1 | 4.4.0 and 4.6.0 |
| Polycom | Soundpoint IP 301 | 3.1.8/4.1.4 | 4.4.0 and 4.6.0 |
Polycom Phone Configuration
Configuring Polycom SoundPoint IP Phones
...