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...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
    <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.4.mname="blndxfer1"
        efk.efklist.4.label="Blind Transfer"
        efk.efklist.4.status="1"
        efk.efklist.4.action.string="$P1N4$$Trefer$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
      />
   </efk>
   <softkey
     softkey.5.label="BlindXfer"
     softkey.5.action="!blndxfer1"
     softkey.5.enable="1"
     softkey.5.precede="1"
     softkey.5.use.idle="0"
     softkey.5.use.active="1"
     softkey.5.use.alerting=""
     softkey.5.use.dialtone=""
     softkey.5.use.proceeding=""
     softkey.5.use.setup=""
     softkey.5.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
    <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.1.mname="intercom1"
        efk.efklist.1.label="Intercom"
        efk.efklist.1.status="1"
        efk.efklist.1.action.string="*76$P1N4$$Tinvite$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
      />
   </efk>
   <softkey
     softkey.3.label="Intercom"
     softkey.3.action="!intercom1"
     softkey.3.enable="1"
     softkey.3.precede="0"
     softkey.3.use.idle="1"
     softkey.3.use.active="1"
     softkey.3.use.alerting="1"
     softkey.3.use.dialtone="1"
     softkey.3.use.proceeding=""
     softkey.3.use.setup=""
     softkey.3.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

   <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.3.mname="grppage1"
        efk.efklist.3.label="Group Page"
        efk.efklist.3.status="1"
        efk.efklist.3.action.string="*77$P3N2$$Tinvite$"
      />
      <efkprompt
        efk.efkprompt.3.status="1"
        efk.efkprompt.3.label="Page Group: "
        efk.efkprompt.3.userfeedback="visible"
        efk.efkprompt.3.type="numeric"
      />
   </efk>
   <softkey
     softkey.4.label="Grp Page"
     softkey.4.action="!grppage1"
     softkey.4.enable="1"
     softkey.4.precede="0"
     softkey.4.use.idle="1"
     softkey.4.use.active="1"
     softkey.4.use.alerting="1"
     softkey.4.use.dialtone="1"
     softkey.4.use.proceeding=""
     softkey.4.use.setup=""
     softkey.4.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

   <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.2.mname="xfervm1"
        efk.efklist.2.label="Transfer To Voicemail"
        efk.efklist.2.status="1"
        efk.efklist.2.action.string="8$P2N4$$Trefer$"
      />
      <efkprompt
        efk.efkprompt.2.status="1"
        efk.efkprompt.2.label="Mail Box: "
        efk.efkprompt.2.userfeedback="visible"
        efk.efkprompt.2.type="numeric"
      />
   </efk>
   <softkey
     softkey.1.label="Xfer2VM"
     softkey.1.action="!xfervm1"
     softkey.1.enable="1"
     softkey.1.precede="0"
     softkey.1.use.idle="0"
     softkey.1.use.active="1"
     softkey.1.use.alerting=""
     softkey.1.use.dialtone=""
     softkey.1.use.proceeding=""
     softkey.1.use.setup=""
     softkey.1.use.hold=""
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
    <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.1.mname="intercom1"
        efk.efklist.1.label="Intercom"
        efk.efklist.1.status="1"
        efk.efklist.1.action.string="*76$P1N4$$Tinvite$"
        efk.efklist.2.mname="xfervm1"
        efk.efklist.2.label="Transfer To Voicemail"
        efk.efklist.2.status="1"
        efk.efklist.2.action.string="8$P2N4$$Trefer$"
        efk.efklist.3.mname="grppage1"
        efk.efklist.3.label="Group Page"
        efk.efklist.3.status="1"
        efk.efklist.3.action.string="*77$P3N2$$Tinvite$"
        efk.efklist.4.mname="blndxfer1"
        efk.efklist.4.label="Blind Transfer"
        efk.efklist.4.status="1"
        efk.efklist.4.action.string="$P1N4$$Trefer$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
        efk.efkprompt.2.status="1"
        efk.efkprompt.2.label="Mail Box: "
        efk.efkprompt.2.userfeedback="visible"
        efk.efkprompt.2.type="numeric"
        efk.efkprompt.3.status="1"
        efk.efkprompt.3.label="Page Group: "
        efk.efkprompt.3.userfeedback="visible"
        efk.efkprompt.3.type="numeric"
      />
   </efk>
   <softkey
     softkey.1.label="Xfer2VM"
     softkey.1.action="!xfervm1"
     softkey.1.enable="1"
     softkey.1.precede="0"
     softkey.1.use.idle="0"
     softkey.1.use.active="1"
     softkey.1.use.alerting=""
     softkey.1.use.dialtone=""
     softkey.1.use.proceeding=""
     softkey.1.use.setup=""
     softkey.1.use.hold=""
     softkey.3.label="Intercom"
     softkey.3.action="!intercom1"
     softkey.3.enable="1"
     softkey.3.precede="0"
     softkey.3.use.idle="1"
     softkey.3.use.active="1"
     softkey.3.use.alerting="1"
     softkey.3.use.dialtone="1"
     softkey.3.use.proceeding=""
     softkey.3.use.setup=""
     softkey.3.use.hold="1"
     softkey.4.label="Grp Page"
     softkey.4.action="!grppage1"
     softkey.4.enable="1"
     softkey.4.precede="0"
     softkey.4.use.idle="1"
     softkey.4.use.active="1"
     softkey.4.use.alerting="1"
     softkey.4.use.dialtone="1"
     softkey.4.use.proceeding=""
     softkey.4.use.setup=""
     softkey.4.use.hold="1"
     softkey.5.label="BlindXfer"
     softkey.5.action="!blndxfer1"
     softkey.5.enable="1"
     softkey.5.precede="1"
     softkey.5.use.idle="0"
     softkey.5.use.active="1"
     softkey.5.use.alerting=""
     softkey.5.use.dialtone=""
     softkey.5.use.proceeding=""
     softkey.5.use.setup=""
     softkey.5.use.hold="1"
     softkey.feature.newcall="1"
     softkey.feature.endcall="1"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<!-- SIP Application Configuration File -->
<!-- $RCSfile: sip.cfg,v $  $Revision: 1.483.2.30 $ -->
<sip>
   <resource>
    <finder
        res.finder.sizeLimit="300"
        res.finder.minFree="600"
    />
    <quotas
        res.quotas.1.name="tone"
        res.quotas.1.value="1000"
        res.quotas.2.name="bitmap"
        res.quotas.2.value="10"
        res.quotas.3.name="font"
        res.quotas.3.value="10"
        res.quotas.4.name="xmlui"
        res.quotas.4.value="10"
        res.quotas.5.name="background"
        res.quotas.5.value="600"
    />
   </resource>
   <sampled_audio saf.1=""
    saf.2="BreakBeat.wav"
    saf.3="CTU.wav"
    saf.4="OldRing.wav"
    saf.5="Fantasy.wav"
    saf.6="PrettyBells.wav"
    saf.7="Retro.wav"
    saf.8="Jazzy.wav"
    saf.9="Perky.wav"
    saf.10=""
    saf.11=""
    saf.12=""
    saf.13=""
    saf.14=""
    saf.15=""
    saf.16=""
    saf.17=""
    saf.18=""
    saf.19=""
    saf.20=""
    saf.21=""
    saf.22=""
    saf.23=""
    saf.24=""
   />
   <efk>
      <version efk.version="2" />
      <efklist
        efk.efklist.1.mname="park1"
        efk.efklist.1.label="Park 1"
        efk.efklist.1.status="1"
        efk.efklist.1.action.string="1$Trefer$"
        efk.efklist.2.mname="park2"
        efk.efklist.2.label="Park 2"
        efk.efklist.2.status="1"
        efk.efklist.2.action.string="2$Trefer$"
		efk.efklist.3.mname="park3"
        efk.efklist.3.label="Park 3"
        efk.efklist.3.status="1"
        efk.efklist.3.action.string="3$Trefer$"
		efk.efklist.4.mname="pickup1"
        efk.efklist.4.label="Park 1"
        efk.efklist.4.status="1"
        efk.efklist.4.action.string="*41$Tinvite$"
		efk.efklist.5.mname="pickup2"
        efk.efklist.5.label="Park 2"
        efk.efklist.5.status="1"
        efk.efklist.5.action.string="*42$Tinvite$"
		efk.efklist.6.mname="pickup3"
        efk.efklist.6.label="Park 3"
        efk.efklist.6.status="1"
        efk.efklist.6.action.string="*43$Tinvite$"
      />
      <efkprompt
        efk.efkprompt.1.status="1"
        efk.efkprompt.1.label="Extension: "
        efk.efkprompt.1.userfeedback="visible"
        efk.efkprompt.1.type="numeric"
        efk.efkprompt.2.status="1"
        efk.efkprompt.2.label="Mail Box: "
        efk.efkprompt.2.userfeedback="visible"
        efk.efkprompt.2.type="numeric"
        efk.efkprompt.3.status="1"
        efk.efkprompt.3.label="Page Group: "
        efk.efkprompt.3.userfeedback="visible"
        efk.efkprompt.3.type="numeric"
      />
   </efk>
   <softkey
     softkey.1.label="Park 1"
     softkey.1.action="!park1"
     softkey.1.enable="1"
     softkey.1.precede="0"
     softkey.1.use.idle="0"
     softkey.1.use.active="1"
     softkey.1.use.alerting=""
     softkey.1.use.dialtone=""
     softkey.1.use.proceeding=""
     softkey.1.use.setup=""
     softkey.1.use.hold=""
     softkey.2.label="Park 2"
     softkey.2.action="!park2"
     softkey.2.enable="1"
     softkey.2.precede="0"
     softkey.2.use.idle="0"
     softkey.2.use.active="1"
     softkey.2.use.alerting=""
     softkey.2.use.dialtone=""
     softkey.2.use.proceeding=""
     softkey.2.use.setup=""
     softkey.2.use.hold="0"
	 softkey.3.label="Park 3"
     softkey.3.action="!park3"
     softkey.3.enable="1"
     softkey.3.precede="0"
     softkey.3.use.idle="0"
     softkey.3.use.active="1"
     softkey.3.use.alerting=""
     softkey.3.use.dialtone=""
     softkey.3.use.proceeding=""
     softkey.3.use.setup=""
     softkey.3.use.hold="0"
     softkey.4.label="Park 1"
     softkey.4.action="!pickup1"
     softkey.4.enable="1"
     softkey.4.precede="0"
     softkey.4.use.idle="1"
     softkey.4.use.active="0"
     softkey.4.use.alerting=""
     softkey.4.use.dialtone=""
     softkey.4.use.proceeding=""
     softkey.4.use.setup=""
     softkey.4.use.hold="0"	 
	 softkey.5.label="Park 2"
     softkey.5.action="!pickup2"
     softkey.5.enable="1"
     softkey.5.precede="0"
     softkey.5.use.idle="1"
     softkey.5.use.active="0"
     softkey.5.use.alerting=""
     softkey.5.use.dialtone=""
     softkey.5.use.proceeding=""
     softkey.5.use.setup=""
     softkey.5.use.hold="0"	 
	 softkey.6.label="Park 3"
     softkey.6.action="!pickup3"
     softkey.6.enable="1"
     softkey.6.precede="0"
     softkey.6.use.idle="1"
     softkey.6.use.active="0"
     softkey.6.use.alerting=""
     softkey.6.use.dialtone=""
     softkey.6.use.proceeding=""
     softkey.6.use.setup=""
     softkey.6.use.hold="0"
     softkey.feature.newcall="1"
     softkey.feature.endcall="0"
     softkey.feature.split="1"
     softkey.feature.join="1"
     softkey.feature.forward="1"
     softkey.feature.directories=""
     softkey.feature.callers=""
     softkey.feature.mystatus="1"
     softkey.feature.buddies="1"
     softkey.feature.basicCallManagement.redundant="0"
   />
</sip>

...

For demonstration purposes here are five sample ringtones you can use:
CTU.wav
OldRing.wav
Rooster.wav
Rhodes.wav
Fantasy.wav

Under Devices -> Device Files upload them as Unmanaged (T)FTP Files. You will now need to modify /etc/sipxpbx/polycom/polycom_sip.cfg and find then change the following line:

...

title/etc/sipxpbx/polycom/polycom_sip.cfg

...

 

Version 4.6 using Polycom firmware 4.x and above

The template for newer phones within sipxecs 4.6 has a tab under the phone configuration, or phone group configuration for adding a customer Polycom file.   At that tab, enter the name of a custom Polycom file that contains your customer ringtones.  

Create the customer configuration file and use the following format within that file for your ring tones -

<sampled_audio saf.1="ctu_16.wav" saf.2="OldRing.wav" saf.3="Rooster.wav" saf.4="Rhodes.wav" saf.5="Fantasy.wav" saf.6="" saf.7="" saf.8="" saf.9="" saf.10="" saf.11="" saf.12="" saf.13="" saf.14="" saf.15="" saf.16="" saf.17="" saf.18="" saf.19="" saf.20="" saf.21="" saf.22="" saf.23="" saf.24="" />

Upload the customer file and your ring tones to the /var/sipxdata/configserver/phone/profile/tftproot/

Upload your custom ring tones to the same directory

 

Version 4.4 and prior versions and 4.6 using Polycom firmware versions below 4.x

Under Devices -> Device Files upload them as Unmanaged (T)FTP Files. You will now need to modify /etc/sipxpbx/polycom/polycom_sip.cfg and find then change the following line:

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg
<sampled_audio
    saf.1=""
    saf.2=""
    saf.3=""
    saf.4=""
    saf.5=""
    saf.6=""
    saf.7=""
    saf.8=""
    saf.9=""
    saf.10=""
    saf.11=""
    saf.12=""
    saf.13=""
    saf.14=""
    saf.15=""
    saf.16=""
    saf.17=""
    saf.18=""
    saf.19=""
    saf.20=""
    saf.21=""
    saf.22=""
    saf.23=""
    saf.24=""
/>

...

Code Block
title/etc/sipxpbx/polycom/polycom_sip.cfg

<sampled_audio
    saf.1=""
    saf.2="CTU.wav"
    saf.3="Rhodes.wav"
    saf.4="Rooster.wav"
    saf.5="OldRing.wav"
    saf.6="Fantasy.wav"
    saf.7=""
    saf.8=""
    saf.9=""
    saf.10=""
    saf.11=""
    saf.12=""
    saf.13=""
    saf.14=""
    saf.15=""
    saf.16=""
    saf.17=""
    saf.18=""
    saf.19=""
    saf.20=""
    saf.21=""
    saf.22=""
    saf.23=""
    saf.24=""
/>

...