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By default, a new user is enabled, but you could set it to disabled by unchecking this box.
A phantom user is a user which does not have a phone and is an “abstract” user which is sometimes used on the system to route calls properly.

 

You can enter an Auth Account Name for the user below. This is optional. This user name is intended for logging in to the personal user web portal pages. Without that account name, you would log in with the user-ID (= phone number) and the password.
Note - this will only work if the admin setting Account Name Authentication on the System > Admin Settings menu is enabled (see the manual part 4 - Advanced System Setup, section Admin Settings).

You have to enter a password – this one can be used to log into the sipXecs phone system to check one’s own calls or information. This is not optional, it must be entered.

Also a voicemail PIN (= password) must be entered, also if we may not use voicemail internally.

The SIP password is the password which any phone this user has will use to register with sipXecs. It has to also be configured on the phone (but this is done automatically by sipXecs, as we will see later in when we come to the Devices menu).

The next setting, Groups refers to user groups. You can enter a name of an existing group here. You can also enter a new group name, which then gets created automatically.
Next you select the Branch for the new user. Branches are basically separate offices of a company. To be able to select a branch, they must have been configured prior from the System menu.
You can enter an Auth Account Name for the user below. This is optional. This user name is intended for logging in to the personal user web portal pages. Without that account name, you would log in with the user-ID (= phone number) and the password.
Note - this will only work if the admin setting Account Name Authentication on the System > Admin Settings menu is enabled (see the manual Advanced System Setup, section Admin Settings).
You have to enter a password – this one can be used to log into the sipXecs phone system to check one’s own calls or information. This is not optional, it must be entered.
Also a voicemail PIN (= password) must be entered, also if we may not use voicemail internally.
The SIP password is the password which any phone this user has will use to register with sipXecs. It has to also be configured on the phone (but this is done automatically by sipXecs, as we will see later in when we come to the Devices menu).
The next setting, Groups refers to user groups. You can enter a name of an existing group here. You can also enter a new group name, which then gets created automatically.

Next you select the Branch for the new user. Branches are basically separate offices of a company. To be able to select a branch, they must have been configured prior from the System menu.