The User Menu
In sipXecs, the persons using the phone system are called “users”. In most cases, they are identified by a phone number (but you could also use other names if you are calling from computer to computer for example instead of using “normal” phones).
There are 4 options on this menu:
Users
User Groups
Extension Pool
TLS Peers
Users and User Groups are used to configure settings for users and groups. Before we cover this in more detail, let’s explain the last two options, as they are not as frequently used.
The Extension Pool option simply defines what phone numbers (i.e. user identities) are available in the system. This helps mostly if you enter many numbers one by one to assign numbers to the next user automatically. (Even if you define your numbers here, you can actually still create users outside this range.)
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By default, a new user is enabled, but you could set it to disabled by unchecking this box.
A phantom user is a user which does not have a phone and is an “abstract” user which is sometimes used on the system to route calls properly.
You can enter an Auth Account Name for the user below. This is optional. This user name is intended for logging in to the personal user web portal pages. Without that account name, you would log in with the user-ID (= phone number) and the password.
Note - this will only work if the admin setting Account Name Authentication on the System > Admin Settings menu is enabled (see the manual Advanced System Setup, section Admin Settings).
You have to enter a password – this one can be used to log into the sipXecs phone system to check one’s own calls or information. This is not optional, it must be entered.
Also a voicemail PIN (= password) must be entered, also if we may not use voicemail internally.
The SIP password is the password which any phone this user has will use to register with sipXecs. It has to also be configured on the phone (but this is done automatically by sipXecs, as we will see later in when we come to the Devices menu).
The next setting, Groups refers to user groups. You can enter a name of an existing group here. You can also enter a new group name, which then gets created automatically.
Next you select the Branch for the new user. Branches are basically separate offices of a company. To be able to select a branch, they must have been configured prior from the System menu.
You can enter an Auth Account Name for the user below. This is optional. This user name is intended for logging in to the personal user web portal pages. Without that account name, you would log in with the user-ID (= phone number) and the password.
Note - this will only work if the admin setting Account Name Authentication on the System > Admin Settings menu is enabled (see the manual Advanced System Setup, section Admin Settings).
You have to enter a password – this one can be used to log into the sipXecs phone system to check one’s own calls or information. This is not optional, it must be entered.
Also a voicemail PIN (= password) must be entered, also if we may not use voicemail internally.
The SIP password is the password which any phone this user has will use to register with sipXecs. It has to also be configured on the phone (but this is done automatically by sipXecs, as we will see later in when we come to the Devices menu).
The next setting, Groups refers to user groups. You can enter a name of an existing group here. You can also enter a new group name, which then gets created automatically.
Next you select the Branch for the new user. Branches are basically separate offices of a company. To be able to select a branch, they must have been configured prior from the System menu.