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There are a number of settings you can configure for users. We will cover the important ones primarily here. You can change any of those settings for entire user groups (which changes settings for all users of that group) and that is the preferred way to do any configuration change.
Clicking on any of the user IDs on the user list display above brings up the editing screen as shown below.
As the screens for group settings are identical to the screens of individual users, we will explain the settings here for individuals.
The first screen (Identification) is identical to the entry screen for a new user explained above.
Apart from this screen, the only ones you normally need to change any settings are:
Time Zone
Permissions
Music on Hold
In the Time Zone screen, you control what time the phone will display. If any branches are configured, they will have already a time zone set, and by default, this zone is used. It can however be overridden here, and you can set a specific time zone.
Permissions controls what the user is allowed to do, related to what type of calls he can place.
Disabling the voice mail permission removes the voicemail box from that user. If voicemail is enabled, every call which is unanswered (also internal calls) will go to voicemail.
To avoid users placing international calls without using pin codes, disable the International Calling permission. This forces the users to dial a pin code before they can dial out for external calls. The authorization code feature (pin codes) give the user additional permissions, and so he can then dial out.
Music on Hold
You can select specific Music on Hold for that specific user.
Provide files in MP3 format or WAV format, click the Browse button to select and upload them.
These files will be played when this user is placing someone on hold. This is typically occurring when transferring calls or in a conference.
Here is a short overview of the remaining setting screens.
Unified Messaging
You can set voicemail configuration options here. The system can send e-mails with voice mails for example or other notifications. One can also configure incoming telefax traffic which then would be forwarded as PDF file to the user’s e-mail.
Contact Information
This edits address and other details of the user.
Phones
If you want sipXecs automatically configure phone settings for you, the phone belonging to a user need to be entered here. You can enter multiple phones per user.
Call Forwarding
Configures automatic call forwarding (i.e. what should happen if an the user does not pick up his phone). You could configure here that a call to his mobile phone gets placed automatically if he does not take a call in his office. You could also configure that both his mobile and office phone ring at the same time on any call.
Schedules
Sets times and days where the user is allowed to use the system.
Speed Dial
You can set speed dial numbers here. If your phone supports it, speed dials on the phone can automatically be updated from those settings.
Personal Auto-Attendant
This is sort of an answer machine with configurable options like “press 1 to call Reception” etc, specifically configured for that specific user.
Conferences
sipXecs has a conference system built in. You can create special conference phone numbers for a user. He is then the owner of that conference. Calling that number means you are participating to a conference. You can then invite other users or external callers into the conference. This can be controlled from the sipXecs user interface, or from a phone. We cover conferences in detail in the Advanced section of the manual.
Registrations
This shows information about when the phone was registered with sipXecs and the status of the registration. Every phone must register with the server. Registered phones are operational and ready to make and receive calls.
Caller ID
This sets the number which receivers of outbound calls will see on their phones.
However, this caller-ID is often set by gateways and other devices on the phone network as well, overriding any setting you would put here.
Domain
Specify a user domain name here. This should normally be left empty and the default system setting is used here.
Instant Messaging
You can use sipXecs to send instant messaging communication between users. This works only if the devices they use support this. This is often not the case for desk phones, but most soft-phones can handle it.