Polycom Hardware Compatibility List

Polycom makes a robust line of highly adaptable SIP phones that are used on many platforms. The download page for the Soundpoint IP product family is here. It is planned to add whether the unit is POE capable, number of lines, and other common features to these phones as time permits.

THIS PAGE is considered stale. You should use this page as a current source of Polycom information:

http://wiki.sipfoundry.org/display/sipXecs/Polycom+Phones

http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

sipXecs 4.0.x - Firmware 3.1.3RevC

sipXecs 3.2.x - Firmware 3.1.3RevC

Firmware 3.2.x is known to have issues.

Firmware 3.3.0 is available but not fully tested yet.

Manufacturer	Model	Firmwmare	sipXecs version	Known Issues
Polycom Soundpoint IP	Many models to choose from with either 100MB or 1000MB ethernet, some with duplex, poe, backlit LCD screen, HD (g722 codec) and sidecars and color displays. Please refer to Polycom's site for number of lines, avilable features, etc.
Polycom	Soundpoint IP 670	3.1.3RevC	4.0.x and 4.2.x	1, 2, 3, 4
Polycom	Soundpoint IP 670	3.2.x	4.0.x and 4.2.x	1, 2, 3, 5
Polycom	Soundpoint IP 650	3.1.3RevC	4.0.x and 4.2.x
Polycom	Soundpoint IP 650	3.2.3	4.0.x and 4.2.x
Polycom	Soundpoint IP 560
	Soundpoint IP 560
	Soundpoint IP 550
	Soundpoint IP 550
	450, 335, 321/331, 320/330
CONFERENCE Phones	Polycom conference phones are the industry standard for clear, productive conference calls, and are a fixture in meeting rooms worldwide. In a world where conference calls with partners, vendors, remote workers and global teams are on the rise, crystal-clear conversations are a requirement for productive meetings. Polycom conference phones deliver the superb voice quality, expansive microphone pickup, and advanced audio processing that makes conference calls seem as natural as being in the same room.
Polycom	Soundstation IP 5000, 6000, 7000, vvx1500
Business Media Phones	The Polycom® VVX™ 1500, VVX 1500 C, and VVX 1500 D unify voice, video and applications capabilities into simple-to-use business media phones.
xxv1500

As of July 1, 2010, any products that are at manufaturer end-of-life will be noted and no longer updated.

SLA is not functional on firmware 3.1.3RevC.
Consultative transfers to any FS based media service currently fails. See tracker XX-YYYY for updates.
Storing contacts locally on the phone is not supported. Please use sipxconfig UI for this (speeddial).
Buddies and IM from the phone (SIMPLE) is not supported. Please use sipXopenfire (instant messaging available in 4.2.x if this functionality is desired.
SLA is supported, but any latency between the phone and sipXproxy results in a single ring before being sent to voicemail leaving the callee unable to pickup the call. Please see XX-YYYY for updates.