This Frequently Asked Questions list is for SipFoundry Open Source products. It is maintained by the Open Source Community. If you learn something new about sipXecs, please take a moment to add it to the FAQ so that others can gain the same information conveniently. Working together, we can all make a big difference.
General FAQ Questions
4.6 FAQ Questions
- What is the current Polycom Firmware supported in sipXecs?
New features in 4.6 allow sipxecs to manage Polycom phones with three different Firmware versions. For newer phones, including the VVX500 and VVX600, firmware version 4.1.3 split is the lastest as of this writing. It includes support for the new cameras. Legacy phones are supported with firmware version 3.1.3, while the rest of the phones such as the SPIP335, 450, 650, 670 are supported with 4.0.3F or earlier releases.
- How do I reset/clear all sipx configurations and start from Scratch
From the Linux command line,
- run /etc/init.d/sipxconfig db drop
- mondodb-repair --obliterate
- sipxecs-setup --reset-all
4.4 FAQ Questions
openACD FAQ Questions
- How do I log into the Call Center Admin Page
- I've heard there will another small scale Call Queue system in the Open Source product to replace ACD - any details
There have been plans announced to eventually introduce the Freeswitch module mod_callcenter in the open source product