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You can go to: {phone} > Directory resources and check dir.local.readonly. Add/edit/remove speed dials, Save and update phones (or send profiles to phone) and phones would pick them up (after reboot or not depending on firmware and model).
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Note that speed dials with subscribe to presence checked would not appear on the phone if RLS is disabled. |
Also if the directory file is too big, it won't load. Check out this post from the Polycom community forums: http://community.polycom.com/t5/VoIP/Directory-Limit-100k/td-p/28184
I don't get missed calls on my Polycom
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On the phone check the Upgrade server setting (Advanced > Provisioning server > Upgrade server). You might have input by mistake something there and the phone tries to download sip.ld from the server.
It is good to know that it would try to pickup that file even before hitting <MAC>.cfg
We recommend to use that setting with caution and only if you're sure you know what you're doing!