Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Migrated to Confluence 5.3

Table of Contents
outlinetrue

How can I disable the softkeys on the Polycom phones? What about the on the phone Do Not Disturb feature?

...

You can go to: {phone} > Directory resources and check dir.local.readonly. Add/edit/remove speed dials, Save and update phones (or send profiles to phone) and phones would pick them up (after reboot or not depending on firmware and model).

Note

Note that speed dials with subscribe to presence checked would not appear on the phone if RLS is disabled. 

Also if the directory file is too big, it won't load. Check out this post from the Polycom community forums: http://community.polycom.com/t5/VoIP/Directory-Limit-100k/td-p/28184

I don't get missed calls on my Polycom

...

Check this page: Have Phones Always Reboot on check-synch 

I have something like this in log, what do I do?*

May 23 10:30:57 localhost in.tftpd[3687]: RRQ from 192.168.10.152 filename 192.168.10.2/2345-12375-001.sip.ld
OR
May 23 10:30:57 localhost in.tftpd[3687]: RRQ from 192.168.10.152 filename some.domain.com/2345-12375-001.sip.ld

* The phone might not be able to provision properly.

This may appear in syslog with enlarged verbosity, or in the phone log.

On the phone check the Upgrade server setting (Advanced > Provisioning server > Upgrade server). You might have input by mistake something there and the phone tries to download sip.ld from the server.
It is good to know that it would try to pickup that file even before hitting <MAC>.cfg

We recommend to use that setting with caution and only if you're sure you know what you're doing!