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To include a sipX user in the Auto-Attendant�s Attendants dial by name directory, the user has to have the respective permission. Permissions can either be defined for users individually or the user must be a member of a group with such permissions (default permission Attendant Directory: disabled).
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The generic system greeting that plays to all callers by default is �Welcome Welcome to the — Communication System.� To replace this informational prompt, you can record a set of greetings, each appropriate for a different situation, and specify which greeting the auto-attendant should play.
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The initial Auto Attendant prompt plays immediately after the system greeting. By default, this prompt is �If If you know your party's extension, you may dial it at any time. To dial by name, press 9. To reach the company operator, press 0."
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To customize the options available when this prompt plays, you associate one of the dial pad buttons on a touch tone phone�0 phone0 through 9, star 
, and pound (#)�with with one of these functions:
<table width="85%">
<tr bgcolor="#cccccc">
<td>Function</td><td>Description</td>
</tr>
<tr bgcolor="#cccccc">
<td>dialbyname</td><td>Plays the supplied dial by name prompt sequence</td>
</tr>
<tr bgcolor="#cccccc"><td>repeatprompt</td><td>Replays the initial Auto Attendant prompt</td></tr>
<tr bgcolor="#cccccc"><td>voicemail</td><td>Transfers the caller to voicemail</td></tr>
<tr bgcolor="#cccccc"><td>transfertoextension</td><td>Transfers the caller to a specified address</td></tr>
<tr bgcolor="#cccccc"><td>hangup</td><td>Disconnects the call</td></tr>
<tr bgcolor="#cccccc"><td>none</td><td>No action. If the caller presses the button associated with this function, the initial Auto Attendant prompt replays</td>
</tr>
</table>
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