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Comment: Migrated to Confluence 5.3

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This service is also called Follow-me Routing. When users receive internal or external calls, the default user line rings first and if not answered the call is transfered to the user�s users voicemail box, provided that the user has voicemail permission enabled (refer to user and group permissions).

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Parallel or serial forking can be used at any stage of the forwarding sequence. I.e. call destinations can start ringing at the same time or first after the previous call attempt expires. However, the call can only be picked up on the device that answers first. Parallel ringing of devices (ringing multiple devices at the same time) should be limited to 10 to 12 devices.

Configuring Call Sequences

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