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The generic greeting that plays to all callers by default is �Welcome Welcome to the Pingtel Communication System.� To replace this informational prompt, you can record a set of greetings, each appropriate for a different situation, and specify which greeting the Auto Attendant should play.
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User permissions are either defined for the group the user belongs to or for the individual user. In order to enable a user to record system greetings, the group or the user have to have permission to do so (default: disabled). In addition, the group or user has to enable voicemail access (default: enabled).
To change the generic greeting:
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