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Before you start setting up your phones and gateways, decide on whether to use DNS SRV or instead rely on fully qualified host names. For a full explanation refer to DNS and how it affects SIP URI AddressingVerification.

Auto-provision: Polycom and Avaya IP 12xx series

Polycom and Avaya 12xx phones will automatically connect to the sipXecs system, assuming the network has DHCP option 66 defined or the phones are setup manually to find the sipXecs server. Phones will register using a restricted ID, and are by default allowed to make internal calls. These phones are displayed in the Phones list and lines can then be added to them as usual. The Discover Devices link on the main page now opens up a phone table with all phones that have been Auto-provisioned and have not yet been assigned a SIP User ID/Line.

Configuring Plug & Play Managed Phones

An increasing number of SIP phones and terminal adaptors are plug & play manageable using the sipXecs Configuration Server. For an updated list please refer to the Phone and Gateway Interoperability Portal What Phones to Choose.

The sipX Configuration Server provides standard default profiles for every managed phone or terminal adaptor. Therefore, in order to configure a phone to register with sipXecs, all you need to do is create the phone with default parameters, assign a user (line) to the newly created device, and generate a profile. After manually rebooting the device it should register with the sipXecs system using the assigned line ID. For phones which support default provisioning, it is not even necessary to create the phone - it will be auto-provisioned when it first connects to sipXecs and then lines can be assigned to it as usual.

Refer to the Configuring Phones Hardware and FXS GatewaysInteroperability section on this Wiki for detailed descriptions on how to configure specific phones, including a discussion of advanced features, firmware upgrades, and troubleshooting.

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Note

This diagram does not reflect auto-provisioning. With auto-provisioning, the phone is connected to the network first, and a default profile is created for it. Lines can then be added to it.

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  1. Create a new user A user is easily created on the "User" tab by going to "Add a User".

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  1. Assign the Phone From the newly created user, select the "Phone" link. Select the new phone model from the drop-down list and enter the phone's MAC address or serial number. the user's line is automatically assigned to the phone.

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  1. The Configuration Profile is Generated sipX Config Server now automatically generates a configuration profile for the phone and stores it in its database. All config files are backed up on the sipX server.

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  1. The Phone is plugged into the Network The phone can now be plugged into a network connection and should automatically find the sipX server, pickup the profile and come up configured and ready to use.
Note

If a phone is plug & play managed by the sipXecs Configuration Server, its configuration should only be changed through the sipXecs Web interface. Everytime the phone boots, it will load the configuration profile generated by the sipX Configuration Server, overwriting any local changes that might have been made using either the phone top interface or the phone's built-in Web interface.

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