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Table of Contents

Introduction

All the voice messages used by sipXecs can be customized and localized to meet your requirements.  As a minimum you will most certainly want to customize your system greeting. This page provides a brief introduction on how to self-record a new system greeting or, alternatively, how to add a professionally recorded greeting to the sipX system.

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The generic greeting that plays to all callers by default is �Welcome Welcome to the Pingtel Communication System. To replace this informational prompt, you can record a set of greetings, each appropriate for a different situation, and specify which greeting the Auto Attendant should play.

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User permissions are either defined for the group the user belongs to or for the individual user. In order to enable a user to record system greetings, the group or the user have to have permission to do so (default: disabled). In addition, the group or user has to enable voicemail access (default: enabled).

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To change the generic greeting:

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