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You can go to: {phone} > Directory resources and check dir.local.readonly. Add/edit/remove speed dials, Save and update phones (or send profiles to phone) and phones would pick them up (after reboot or not depending on firmware and model).

Note

Note that speed dials with subscribe to presence checked would not appear on the phone if RLS is disabled. 

 Also if the directory file is too big, it won't load. Check out this post from the Polycom community forums: http://community.polycom.com/t5/VoIP/Directory-Limit-100k/td-p/28184

I don't get missed calls on my Polycom

Make sure server side missed calls is disabled and missed call tracking is enabled.
You'll find both parameters in Devices > Phones > Lines > {Line} > Call Handling 

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