4.6 Release
Scaling beyond 10K users
Some inefficiencies in the way user's configuration data is replicated to all parts of the system limit the overall number of users a system can handle.
Enhanced Support for Branch survivability
In HA (High Availability) configurations, you were limited to a maximum of three proxies. For a single data center, that is usually enough but if you use HA to distribute your proxies to branch locations so achieve branch survivability then three can be quite limiting. It's not unusual for companies to have hundreds of branches that all want to be configured centrally but survive locally should connection to office be down or simply to reduce bandwidth over the WAN.
Skills based, distributed Call Center with OpenACD
OpenACD is a feature rich, open source call center. Goal is to integrated administration support that matched and in some cases exceeds the features of the current ACD application currently bundled in sipXecs.
High Availability for Voice Mail
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sipXecs 14.10 Release
Config
Improve DNS Alarming
Need improved alarming for DNS related problems.
Improve DNS Handling
Implement Custom DNS changes and fix issues with current implementation.
DNS Advisor
DNS Advisor is broken and we also need to make it work with Regions.
( http://track.sipfoundry.org/browse/XX-11006 )
Admin Portal / GUI Simplification
Begin work on full API drive admin portal. This would entail ensuring that all functionality is performed through API’s and building a nice web front end with re-worked administrator experience. 3 phase approach design and underlying needs, then would address day to day feature admin before full-on system configuration.
1. Settle on interaction design.
2. Build API’s required for Phase 1.
3. Phase 2 & 3 - Build web application.
Phase 1 would be settle on Interaction Design and in parallel start building any missing API’s.
Phase 2 would be Users / Devices & Features menus into new portal design.
Phase 3 would be remainder of API’s
(http://track.sipfoundry.org/browse/XX-10770
Merge Logs & sipXtrace
Bring back merge logs / make sip call trace of each call in CDR available for admin to view or download. (http://track.sipfoundry.org/browse/XX-10914)
Park Orbit Service Replacement
Move Park orbits from old service to FreeSwitch and make HA. Needed for scalability and virtualization. SSS needs to accommodate BLF for park orbit so it might make sense to get this done before work on SSS begins for this feature. (http://track.sipfoundry.org/browse/XX-8473)
System Audit
Track config system changes.
( http://track.sipfoundry.org/browse/XX-9535 )
Voicemail to eMail Template
XX-10035 Voicemail to email template should allow custom url that can direct to a user mailbox
sipXcallqueue
Work on various sipXcallqueue issues.
Client
End User Portal
Continue to add functionality envisioned for new User Portal.
Documentation
We're considering combining sipXecs and eZuce wiki’s for a single documentation portal. This would allow for consistent quality documentation. We need to work out how to link back to community created content.