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Devices > Phones> {PHONE} > SIP > specialEvent > checkSync.alwaysReboot
It is unchecked by default, since this is a major feature introduced by Polycom with firmware 3.3 . Checking this would force a phone reboot(i.e. the ability to change some parameters without phone rebooting).
Check this parameter and send profiles to the phone.
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Please note that the "Restart" button will just send a check-sync event to the phone. This can be confusing, since if alwaysReboot is not checked and nothing has been changed on the profiles, the phone would not actually reboot (But remember that it still checks the configuration files on the server). |