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  • Begin by deleting all the default entries in "Intranet subnets" as they are almost always wrong.
  • In "Intranet subnets", add as many entries as required to describe the local private network that sipXecs is a part of.  For example, if your sipXecs  is part of the private network 10.10.10.0/24 then you need to have a single "Intranet subnets" entry of "10.10.10.0/24".
  • In "Intranet Domains", the default provided is almost always all you need - leave it as is.
  • [Important] Make sure that 'Enable Use external SBC for Internet Calling' check box is disabled. This setting may only be only useful when using a session border controller other than sipXbridge.

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Step 4 - Restart the required services

NOTE: This step is only required if the sipXecs is deployed inside a private network.  If you left the 'Server behind NAT' checkbox unchecked in Step 1 above then you can skip steps 2 through 5 completely and move on to Step 6 immediately.

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